Privacy Policy

Last updated August 25, 2025

Sonya Sanmateu, LCSW, LLC (“Company,” “I,” “we,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or interact with www.sonyasanmateu.com (the “Website”) or use our services. By using the Website, you agree to this Privacy Policy.

1. Who Can Use This Website

This website is intended for adults (18+). Children under 13 are not permitted to use this website.

2. Information We Collect

We may collect:

  • Personal information: name, email, phone number, and information you provide when contacting us or using forms.

  • Technical information: IP address, browser type, device information, and website usage via cookies or analytics.

  • Other information: survey responses, comments, or content you provide voluntarily.

We do not sell your personal information.

3. How We Use Your Information

We use your information to:

  • Provide therapy services and respond to inquiries

  • Improve the Website and user experience

  • Send emails if you opt-in (e.g., newsletters, updates, promotions)

  • Comply with legal obligations

  • Protect the security of our Website and services

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and understand Website usage. You can disable cookies in your browser, though some features may not work properly. We may also use Google Analytics and social media pixels to analyze trends and improve our Website.

5. Third-Party Links

The Website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies if you interact with them.

6. Email and Marketing Communications

You may opt-in to receive emails from us. You can unsubscribe at any time via the link at the bottom of emails. We comply with CAN-SPAM regulations for email communications.

7. State Privacy Rights

We respect your privacy and comply with applicable U.S. laws regarding the collection and use of personal information. If you are a visitor from a U.S. state that provides additional privacy rights, you may contact us at sonya@sonyasanmateu.com to request access to, correction of, or deletion of your personal information.

8. Data Retention and Security

We retain personal information only as long as necessary to provide services and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your information, but cannot guarantee 100% security.

10. Updates to This Policy

We may update this Privacy Policy periodically. Your continued use of the Website after changes constitutes acceptance. Please check this page for updates.

11. Contact

For questions about this Privacy Policy or your personal data, please contact:
Email: sonya@sonyasanmateu.com